About Us

The Signal Point app is designed to scan product packaging.

If the scan results are orange ("Unable to Validate") or red ("Invalid"), contact us at the relevant number, or check the packaging for a contact number.

Janssen (US)

1-800-565-4008

Janssen (International Toll Free)

[Intl Prefix]+800-565-4008-8

Janssen (International Toll)

[Intl Prefix]+1-908-455-9922

Ethicon (US)

1-877-384-4266

J&J Consumer (Brazil)

0800-728-6767

Johnson's Baby (India)

1-800-22-8111

Dabao SOD (China)

400-818-8778

Contact Us

For Technical questions or issues, please contact us via the following email address: SignalPoint@its.jnj.com